TERMS OF USE

Updated: 2026-03-02

Challengize is developed and operated by Challengize AB (Org. No. 556920-3945), Edsbäcksvägen 46, 191 35 Sollentuna, Sweden (“Challengize”, “we”, “us”, or “Supplier”).

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For questions, please contact: info@challengize.com

 

These Terms apply to all users of the Challengize platform worldwide.

 

1. Agreement and Scope

These Terms of Use govern your access to and use of the Challengize platform, including the website, mobile application and related services (the “Service”).

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By registering and activating an account, you enter into a legally binding agreement with Challengize AB.

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The “Client” refers to the organization that has contracted Challengize AB to provide the Service to its employees or members.

These Terms apply unless otherwise agreed in writing.

 

2. Use of the Service

By activating your account, you acknowledge and agree that the Service may:

• Display your registered activities on individual, team and unit levels

• Automatically assign team members to team chats (which you may leave at any time)

• Display activity results and shared content within the platform

• Send service-related emails, push notifications (if permission is given within the mobile app) and in-app messages necessary for participation

• Remove clearly incorrect or fraudulent activity registrations after reasonable review

 

Health survey results are shared with the Client only in aggregated format at team, unit, or total level and never on an individual level.

 

3. Personal Data and Data Protection

Challengize processes personal data in accordance with applicable data protection laws, including:

• The EU General Data Protection Regulation (EU) 2016/679 (“EU GDPR”)

• The UK General Data Protection Regulation (“UK GDPR”)

• Applicable national data protection legislation

 

Health data and location data are processed only on the basis of your explicit consent, obtained separately from acceptance of these Terms of Use.

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You may withdraw your consent at any time as described in the Privacy Notice. Withdrawal may affect your ability to participate in an active Challenge but does not affect processing carried out prior to withdrawal.

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Full details regarding the categories of data processed, legal bases, retention periods, international access, and your rights are described in the Privacy Notice.

 

4. International Use

The Service is operated from Sweden and personal data is stored on secure servers within the European Union.

If you access the Service from outside the EU or UK, you do so on your own initiative and are responsible for compliance with local laws where applicable.

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Temporary international access to the Service does not constitute a transfer of data outside the EU, as data remains stored within EU infrastructure and protected by encryption and security safeguards.

 

5. Third-Party Applications

Users may voluntarily connect third-party applications (such as activity tracking apps) to the Service. Challengize may receive activity data from such applications but does not share personal data back to them. Challengize is not responsible for the privacy practices of third-party providers. Users should review the privacy policies of those providers independently.

 

6. User Responsibilities

To access the Service, you must have:

• A valid email adress

• Internet access

 

You are responsible for any internet, roaming, or mobile data costs incurred.

 

You agree not to:

• Use the Service for commercial purposes without written authorization

• Share login credentials

• Attempt to bypass security mechanisms

• Use the Service in violation of applicable law

• Upload unlawful, discriminatory, threatening, or inappropriate content

 

Challengize reserves the right to suspend or terminate access in case of misuse.

 

7. Intellectual Property

All content, software, trademarks, and materials within the Service are owned by Challengize AB or its partners. No content may be copied, distributed, modified, or used for commercial purposes without prior written permission.

 

8. Communications

Challengize may send service-related communications necessary for participation in a Challenge. Marketing communications will only be sent where permitted by applicable law. Users may opt out of marketing communications at any time.

 

9. Disclaimer and Limitation of Liability

The Service is provided “as is” and “as available.” Challengize does not guarantee uninterrupted availability or error-free operation.

The Service does not constitute medical advice. Users participate at their own risk and should consult qualified healthcare professionals when appropriate.

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To the maximum extent permitted by applicable law, Challengize’s total liability shall be limited to the amount paid by the Client for the relevant Challenge period.

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Challengize shall not be liable for indirect, incidental, or consequential damages, nor for disruptions caused by third-party providers beyond our reasonable control. 

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Nothing in these Terms excludes liability where such exclusion is prohibited by law.

 

10. User-Generated Content

Users are solely responsible for content they post within the Service. Content must comply with applicable law and may not be unlawful, offensive, discriminatory, or harmful. Challengize reserves the right to remove content that violates these Terms.

 

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of Sweden, without regard to conflict-of-law principles. In the event of a dispute, the parties shall first seek an amicable resolution. If no resolution is reached, disputes shall be submitted to the competent courts of Sweden. Nothing in these Terms limits a user’s statutory rights under mandatory consumer protection laws applicable in their country of residence.

 

12. Changes to the Terms

Challengize reserves the right to amend these Terms where necessary due to legal, regulatory, technical, or operational changes.

Users will be informed of material changes via email or in-app notification prior to the changes taking effect.